At Willow tree we hold policies and procedures to support our compliance to high care standards. these can be accessed by parents/carers at either setting, or by contacting the administrator on firstname.lastname@example.org.
our policies include:
The Willow Tree Kindergarten Staff, Trustees and Volunteers consider that the welfare of the child is paramount and it is the duty of trustees, staff and volunteers to ensure that it has in place appropriate procedures to safeguard the wellbeing of children and young people and protect them from abuse
The Willow Tree Little Kindergarten is committed to a policy of treating its entire staff, job applicants, pupils and their parents and potential pupils and their parents as equals.
No person from any group shall receive less favourable treatment or consideration on the grounds of race, colour, disability, religion, nationality, ethnic origin, gender, sexual orientation or marital status.
if at any time you feel there is a problem, please speak to a member of staff or the manager at your setting. you can also write to the trustees - please contact the administrator for contact details.
if you do not feel we have dealt with your complaint satisfactorily, you can contact Ofsted: