PolicIES

At Willow tree we hold policies and procedures to support our compliance to high care standards.  these can be accessed by parents/carers at either setting, or by contacting the administrator on info@willowtreekindergarten.org.uk.

our policies include:

child protection

The Willow Tree Kindergarten Staff, Trustees and Volunteers consider that the welfare of the child is paramount and it is the duty of trustees, staff and volunteers to ensure that it has in place appropriate procedures to safeguard the wellbeing of children and young people and protect them from abuse

Equal opportunities

The Willow Tree Little Kindergarten is committed to a policy of treating its entire staff, job applicants, pupils and their parents and potential pupils and their parents as equals.

 No person from any group shall receive less favourable treatment or consideration on the grounds of race, colour, disability, religion, nationality, ethnic origin, gender, sexual orientation or marital status.

Complaints

if at any time you feel there is a problem, please speak to a member of staff or the manager at your setting.  you can also  write to the trustees - please contact the administrator for contact details.

if you do not feel we have dealt with your complaint satisfactorily, you can contact Ofsted:

Piccadilly Gate

 Store Street

Manchester

M1 2WD

Ofsted Reports

Privacy Policy

What information we collect:

We receive, collect and store any information you enter on our website or provide us in any other way. This may include your name, telephone number and email address. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet.

How do we collect information?

We collect information inputted via our website enquiries form, or via enquiries submitted to the administration or teacher email addresses provided on this website.

How do we store information?

All information submitted for enquiry purposes is kept private and stored securely until no longer needed.

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to demonstrate our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

Cookies

Cookies are small pieces of data that are saved to the site visitor’s browser that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within the website.

Users can learn more about them on the aboutcookies.org website. Instructions for managing and blocking cookies using browser settings can be found also on the AboutCookies.org website. 

Questions and contact information:

If you would like to: access, amend, or delete any personal information we have about you, please contact us at info@willowtreekindergarten.org.uk